Terms and Conditions

Bridger Health and Wellness, PLLC

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Bridger Health and Wellness, PLLC through our website at bridgerhealthnc.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SM messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call 919-576-0716 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at bridgerhealthnc.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications

What is bioidentical hormone therapy?

Bioidentical hormones are compounds that have the exact same molecular structure as the hormones your body naturally produces. Unlike synthetic hormones, bioidentical hormones are derived from plant sources and are customized to match your body's specific needs. This personalized approach often results in better symptom relief with fewer side effects.

How long does it take to see results from hormone therapy?

Every person responds differently to hormone therapy. Some patients notice improvements in energy and mood within 2-3 weeks, while other symptoms like hot flashes may take 4-6 weeks to improve. Full optimization typically occurs within 3-6 months as we fine-tune your treatment based on your response and follow-up testing.

Is hormone therapy safe?

When properly prescribed and monitored, hormone therapy can be a safe and effective treatment. We carefully evaluate your personal and family medical history, conduct appropriate testing, and monitor your progress regularly. The key is individualized treatment - what's right for one person may not be right for another. We'll discuss all risks and benefits specific to your situation.

What's the difference between compounded and standard hormone therapy?

Compounded hormones are custom-made by specialized pharmacies to meet your specific needs. They can be formulated in exact doses and in various forms (creams, capsules, lozenges, etc.) that may not be commercially available. Standard hormone therapy uses pre-made, FDA-approved medications in set doses. Both have their place, and we'll determine which is best for you.

Do you accept insurance?

We are a cash-based practice, which allows us to spend more time with each patient and provide truly personalized care. We provide detailed receipts that you can submit to your insurance for potential reimbursement. Many patients find that their HSA or FSA accounts can be used for our services. We'll be happy to discuss payment options during your consultation.

How often will I need follow-up appointments?

Initially, we typically see patients every 3-4 months to monitor progress and adjust treatment. Once your hormones are optimized and you're feeling well, visits may be reduced to every 6-12 months. We also offer convenient telehealth appointments for established patients when appropriate.

Can hormone therapy help with weight loss?

Balanced hormones can certainly make weight management easier. When hormones like thyroid, cortisol, insulin, and sex hormones are optimized, your metabolism functions better, energy improves, and cravings often decrease. However, hormone therapy works best when combined with proper nutrition, regular exercise, and other lifestyle modifications. We'll create a comprehensive plan to help you achieve your weight goals.

What age should I start thinking about hormone therapy?

There's no one-size-fits-all answer. Some women begin experiencing perimenopause symptoms in their late 30s or early 40s, while others don't notice changes until their 50s. Men may experience declining testosterone as early as their 30s. The key is to pay attention to your body and seek help when symptoms affect your quality of life. Earlier intervention often leads to better long-term outcomes.

General Terms

This website (the "Site") is owned and operated by Bridger Health and Wellness, PLLC ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Bridger Health and Wellness, PLLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Bridger Health and Wellness, PLLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royaltyfree, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Bridger Health and Wellness, PLLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Bridger Health and Wellness, PLLC shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, notify us immediately at bridgerhealthnc.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Bridger Health and Wellness, PLLC operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

Bridger Health and Wellness, PLLC

Phone: 919-576-0716

Email: [email protected]

Website: bridgerhealthnc.com

By using our website and services, you consent to these Terms of Service.

Bridger Health & Wellness, PLLC

Empowering your journey to hormonal harmony and optimal wellness